Welcome to JW Notes App Support Centre

This is PDH’s first app to help our customers be more effective with their note taking. We hope it will bring you as much joy as it has brought us. If there are any questions or concerns you have that you do not see listed here, please contact us.

 

What is JW Notes?

JW Notes is a note taking app designed for Jehovah’s Witnesses to take notes at meetings, assemblies and conventions.

 

What languages is JW Notes available in?

JW Notes is offered in English, French and Spanish.

 

Is this available for Android and Window users?

This app is available for Apple and Android devices only. We do not have any plans at this time to create this app for Windows.

 

Does this app sync between devices for Apple products?

Yes, JW Notes syncs notes between all of your iOS devices.

 

How do I take a note?

Click on pen and paper icon on the top right corner.

 

How do I delete a note?

Before opening the note, simply swipe the note to the left to have the option of deleting it.

 

How can I keep my notes organized?

You can create folders, organize your notes into folders and move your notes into another folder if you choose to reorganize.

 

How can I create folders?

Click on the little folder icon in the top right corner. An “add folder” window will pop up and ask you to type in the folder name.

 

How can I delete folders?

When you’ve found the folder that you’d like to delete, before opening it, simply swipe the folder to the left to have the option of deleting it.

 

Oops! I took a note in the wrong folder. What do I do?

Before opening the note that you would like to move, swipe the note to the left and you will have the option of moving it to another folder or destination.

 

How do I find a specific note?

You can type in key words in the search bar at the top to help pull up which note you would like to find.

 

I want to use the JW Library app at the same time. Help!

We have enabled a “split screen” mode that will allow users to use JW Notes on one side of the screen and any app of their choice on the other side of the screen.

 

The Split Screen mode is not working. What do I do?

If you are having trouble with the split screen option, it may be because your tablet is not compatible with that feature. So far, only the iPad Air 2, iPad Pro, iPad 4 and some Android versions offer this feature.

 

I want to share my notes with someone. What can I do?

You can hit the square icon with the arrow running through in the top right hand corner. That will bring up a variety of methods that you can share your note with. Simply select the method that works best for you.

 

I found a bug in your app. What do I do?

Please send bugs using our contact form found here: contact us.

 

If you haven't done so already, we invite you to download JW Notes:

 

 

For more information, see jwnotes.com